Shipping policy
At MOONAERA, we offer fast, secure, and trackable shipping via DHL. Please refer to the table below for our shipping rates and estimated delivery times.
Shipping Costs & Delivery Times
| Region | Shipping Cost | Estimated Delivery Time |
|---|---|---|
| Germany | 4.99€ | 2–4 business days |
| Europe Zone I Austria, Denmark, France, Monaco |
7.99€ | 4–7 business days |
| Europe Zone II Czech Republic, Vatican City, Ireland, Italy, Poland, Spain, United Kingdom, Switzerland |
15.99€ | 4–7 business days |
| International | 40€ | 15–25 business days |
Important Notice
Note: During product launches or peak times, shipping may take longer than usual. You will receive a tracking number via email as soon as your order is dispatched.
Additional Info
If your package arrives damaged or incomplete, please contact our support team immediately with your order number and photos so we can assist you quickly.